Our primary objective is to challenge existing practices and incorporate efficient processes to ensure high-quality delivery. However, the utmost priority for us is always food safety. The technical department plays a crucial role in supporting innovation and maintaining compliance with customer standards, as well as legislative and regulatory requirements. This is evidenced by our A/AA BRC accreditations. Above all, our consistent focus is on delivering exceptional quality products every time.

The technical department embodies versatility as a fundamental principle. We recognise the need for adaptability in simplifying complex tasks and are well-versed in our knowledge and practices. This enables us to establish streamlined and efficient policies and procedures that resonate with the ever-changing world.

Versatility guides our collaborative efforts. We actively identify and analyse gaps in standards while working in conjunction with a diverse range of stakeholders such as customers, suppliers, manufacturers, and those involved in the sourcing, production, and enjoyment of food and ingredients. Our excellence stems from our pragmatic approach to problem-solving, relying on a comprehensive understanding of streamlined and adaptable policies and procedures. By prioritising risk mitigation, compliance, and remaining up-to-date, we consistently find effective solutions.