📍 Location: Herne Hill, London.
💼 Salary: Competitive + up to 10% annual bonus
🕒 Type: Full-time, Permanent

About us:

At Rondanini, we are passionate about exceptional Italian cuisine. As the UK’s leading supplier, producer, and importer of high-quality Italian foods, we have been delivering authentic flavours to restaurants, retailers, and food service providers since 1989. Renowned for our innovative and practical approach, we take pride in creating exceptional food solutions tailored to our customers' needs.

About the Role

We’re looking for a confident, commercially minded individual ready to step into a Junior Account Manager position. You might have experience supporting a commercial or account management team, or perhaps you're an Account Executive and had exposure to managing smaller accounts. Either way, you're ready to take greater ownership and develop into a key customer-facing member of the team.

In this role, you’ll work closely with the Commercial Director and the wider commercial team to support the management of major national accounts, while also taking direct ownership of smaller customer accounts. You'll contribute to customer relationship management, supplier negotiations, commercial planning, and sales reporting — helping drive performance while developing your commercial career within the food industry.

What You’ll Be Doing

Major Account Support (Partnering with Senior Commercial Team):

• Act as the right-hand support to the Senior Commercial Team on key national accounts.
• Assist with commercial planning, presentations, contact reports, and internal comms.
• Coordinate with customers and suppliers to gather critical information.
• Manage commercial documentation such as pricing updates and new line forms.
• Keep cross-functional teams (supply chain, finance, NPD) informed on pricing, availability, and timelines.
• Monitor account performance, flagging risks, and supporting with proactive solutions.

Ownership of Secondary Accounts:

• Take ownership of smaller secondary customer accounts, with support from the Senior Commercial Team.
• Build positive customer relationships, ensuring their needs are understood and acted upon.
• Coordinate day-to-day activities, maintain regular contact, and respond quickly to any issues.
• Support sales planning and proactively identify ways to drive customer performance.

• Support supplier relationship management, in collaboration with NPD (new product development) negotiation supplier pricing, and commercials.
• Identify gaps or opportunities for new product listings or enhancements based on customer feedback and insight.
• Work closely with internal teams (NPD, finance, supply chain) to align on feasibility, pricing, and timelines.
• Help develop strategic plans for sales opportunities, monitoring key trends.
• Maintain and monitor your channel P&L, taking ownership of tracking key metrics, updating internal trackers, and flagging variances or risks— seeking final sign-off on next steps from the Commercial Director.
• Prepare sales performance reports, customer feedback summaries, and market insight documents for internal use.

What You’ll Bring

This role is ideal for someone who’s already gained hands-on experience in a commercial or account support role and is ready to take the next step into a junior account management position.

You’ll bring a solid understanding of how commercial functions operate, with the confidence to manage smaller accounts and support on larger ones. Just as important as your experience is your mindset — we’re looking for someone who’s curious, proactive, and ready to grow.

Below is an overview of the traits and behaviours that will set you up for success in this role. We’ll be looking for real-world examples of how you’ve demonstrated these in your previous work.

Core Strengths

• Numerical confidence – you're comfortable working with data and spreadsheets, keeping trackers accurate and spotting when something doesn’t add up.
• Strong communicator – you explain things clearly, ask the right questions, and can build rapport with both customers and suppliers.
• Organised and dependable – you keep things running smoothly, stay on top of details, and help your team stay aligned.
• Curious and proactive – you’re interested in how things work, keen to learn, and happy to take ownership.
• Emotionally intelligent – you can read the room, adapt your tone, and build strong working relationships.

Experience and Interest

• You’ve previously worked in a commercial, sales support, or junior account management role — ideally supporting senior team members or managing small accounts directly.
• You’re confident handling commercial administration such as pricing updates, product information, presentations, and internal coordination.
• You have an interest in the food industry and enjoy the pace and variety that comes with working in a customer-focused environment.
• You’re comfortable using Excel, PowerPoint, and general business systems.
• Experience in FMCG, foodservice, wholesale, or supply chain environments is a strong plus.
• A relevant degree (e.g. Business, Marketing, Economics) is helpful but not essential if you’ve built up experience in the workplace.

What Will Help You Thrive

• You’re ready to take on more responsibility and grow your own accounts while continuing to learn from others.
• You respond well to feedback, are open-minded, and always looking for ways to improve.
• You’re practical, reliable, and people trust you to get things done.
• You’re excited by the idea of building long-term customer relationships and developing your career in account management.

What We Offer:

• Career Development: We provide opportunities for growth and learning.
• Wellness day: Take 1 wellness day every year on us.
• Discounts: Get 15% off trade prices at our sister company, Salvo 1968, and access to exclusive offers on companyshopgroup.co.uk.
• Health & Wellbeing Support: Access to mental health, legal, and financial advice via our Employee Assistance Programme.
• Cycle to Work Scheme: Save on your commute with our green initiative.
• Product Tasting: Regular opportunities to sample our delicious products!
• Team Socials: Join us for annual Christmas and summer parties, plus quarterly team gatherings.
• Enhanced Family Leave: up to 6 months fully paid maternity / adoption leave and up to 6 weeks fully paid paternity leave, paid leave for fertility treatment for both partners. (based on length of service)